Refund policy
Return & Refund Policy
Thanks for ordering Pork or Baloney?™! We want you to love your game. If you need to make a return or something arrived in less-than-perfect condition, here is how our policy works:
30-Day Returns
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You may return your game for any reason within 30 days of delivery.
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To be eligible for a refund, the game must be in its original packaging, unopened/unused, and in re-sellable condition.
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Return Shipping: Customers are responsible for paying their own return shipping costs. We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit.
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Non-Refundable Costs: Original shipping fees (if applicable) are non-refundable.
How to Initiate a Return
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Email us at hello@porkorbaloney.com with your Order Number and reason for the return.
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We will provide instructions and the correct return shipping address.
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Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed back to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@porkorbaloney.com.
Damaged or Defective Items
If your order arrives damaged or crushed in transit, we will make it right!
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Please inspect your package upon delivery. If your game is damaged, email us at hello@porkorbaloney.com within 48 hours of delivery.
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Please include your Order Number and clear photos of the damaged box/product.
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Once verified, we will immediately send out a free replacement copy or issue a full refund at no additional cost to you.
Questions?
If you have any questions about your order or need assistance, reach out anytime at hello@porkorbaloney.com. We're always happy to help!